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Money Back Guarantee

Get the item you ordered or your money
back—it’s that simple.

Our Money Back Guarantee applies to virtually everything on our site, and
there’s no extra fee for coverage. It’s automatic and covers your purchase price plus
original shipping on eligible purchases*. Follow these steps to get your refund.

Contact Your Seller

If an item hasn’t arrived or isn’t as
described, go to your dashboard select the
item in your purchase history, and
reach out to your seller.

Not resolved? Let us know.

If you’ve talked to your seller and the
issue still isn’t resolved after three
business days, contact us.

We’ll get your money back. Fast.

You can count on hearing from us within
48 hours.