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FAQs

How to set a price

  • Price competitively.
    Browse internet to see what similar items are being priced at. Setting your price competitively increases the chances of selling your item.
  • List seasonally.
    Different items will be more popular in different seasons. For example, consider discounting a winter jacket during the summer.
  • Adjust the price.
    If your item hasn’t sold in 2-3 days, consider lowering the price.
  • Quick tip:
    to sell less expensive items, bundle them into one listing.

Why do I need a tracking number?

  • In order to avoid items being lost in transit, we require that all sellers ship using a valid tracking number.  a valid tracking number is required in order to complete a transaction.Please note that if you ship without a valid tracking number, your transaction is subject to cancellation, even if the item has been sent out.

Adding photos

  • You can add up to 12 photos to your listing. We recommend taking as many as possible in natural lighting to capture the item’s exact color. Plain backgrounds are the best so there aren’t any distractions.

    Be sure to show any of the item’s flaws. It’s best to take photos of every side of your item.

    The first photo will be the first thing shoppers see, so make it your best! You can rearrange your listing’s photos whenever you want.

    them into one listing.

Describing the item

  • Be sure to include as much info in your listing as possible. Shoppers want to know exactly what they’re purchasing. Telling a story about your item can help a shopper picture themself buying it.

    We ask that you don’t add a bunch of brand names and hashtags that aren’t associated with the item. Being as truthful as possible will increase shoppers’ confidence in your listing.

    The more accurate a listing is, the higher it will appear in search results.

Adding the details

  • Shoppers tend to search for specific brands. If you know the item’s brand, including this in your listing can get more eyes on your item.

    On your listing page, you can also choose your item’s category for better searchability. It’s also important to include the item’s accurate condition.

How to choose your shipping

  • When you list your item, we’ll ask for the size of the box you’re using and how much the complete package will weigh. This helps us suggest the best shipping label for you. It’s good to have an idea of the box you’re going to use to ship the item, but you don’t have to have it right away.

    You’ll get to choose if you want to pay for shipping yourself or have the buyer pay. When you pay, your listing shows that the shipping is free with purchase.

    Below the shipping payment options, you’ll see our shipping label recommendation. You can tap the recommendation to update the label or change the shipping to ship on your own.

How to edit your listings

  • On your listings page, you can see all of your items in a grid format. Below each listing, you can tap “Edit” to make any updates. This is important if you notice anything about your item that you didn’t cover in your listing description. You can also update your price, add photos, and change the shipping method.

    Be sure to include as much info in your listing as possible. Shoppers want to know exactly what they’re purchasing. Here are some things to keep in mind when editing a listing: